Terms and Conditions

Last updated July 12, 2025

This website is owned and operated by Liora Health LLC, a Georgia Limited Liability Company(“Liora” “Us” “We”).

These Terms and Conditions ("Terms") govern your use of services provided by Liora Health LLC, a Georgia-based telehealth practice offering medical weight loss care via GLP-1 medications (semaglutide and tirzepatide). By accessing our website (https://www.liorahealthga.com) or using our services, you agree to these Terms.

1. SERVICES

Liora Health offers virtual consultations, lab reviews, GLP-1 prescription and medication management, and follow-up support. Services are limited to adults (18+) located in Georgia at the time of service.

2. PAYMENT & INSURANCE

We are a direct-pay practice. Payment is due at the time of service. We do not accept or bill insurance. Pharmacy fees may be billed separately and are not included in membership pricing.

3. REFUNDS & CANCELLATION

All sales are final. No refunds are issued once services have been initiated or a prescription has been sent to the pharmacy. You may cancel your membership through the Jane.app portal, effective at the end of your current billing period.

4. ELIGIBILITY

We reserve the right to deny or discontinue care based on clinical judgment, location restrictions, or failure to follow care guidelines. We only treat patients located in the state of Georgia.

5. MEDICAL POLICIES

All medications are prescribed based on medical necessity. We do not guarantee that a prescription will be issued after the initial or any future consultation. Medication availability may vary. Our services do not replace emergency care. In case of an emergency, call 911.

6. TELEHEALTH CONSENT

By using our services, you consent to receive care via telehealth (video, phone, or secure messaging) and understand its limitations.

7. USER ELIGIBILITY

(a) Liora Health LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If we learn at any time that we have been providing services to or have collected the information of a child under the age of 13 then we will immediately destroy this personal information unless we are legally obligated to retain such data. Please email us at Connect@LioraHealthGA.com if you believe that we have unintentionally provided services to or collected the information about a child under the age of 13.

(b) If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

(c) Children between the ages of 13 and 18 years of age must receive permission from a parent of legal guardian to access this website.

(d) Appropriate Communication

7. PRIVACY

We are HIPAA-compliant and committed to protecting your health information. See our Privacy Policy for details.

8. INTELLECTUAL PROPERTY

(a) All content on our website is owned by or licensed to Liora Health LLC and may not be copied or reused without written permission.

(b) Ownership: Liora Health LLC retains all right, title, and interest in and to the site, including all intellectual property rights associated with it. This Agreement does not grant you any ownership or rights to the site except for the limited license granted under section 1.

(c) User Content: By submitting or posting any content on the site, you grant the Company a non-exclusive, worldwide, royalty-free, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and perform such content for the purposes of providing and promoting the site.

(d) Copyright Infringement: the Company respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been infringed, please notify the Company in writing and provide the necessary

9. DISCLAIMER

(a) THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES AND/OR RELATED DOCUMENTATION, THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, TIMELY, ERROR-FREE OR UNINTERRUPTED, OR THAT THE SERVICES ARE OR WILL REMAIN UPDATED, COMPLETE OR CORRECT, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE SYSTEMS THAT MAKE THE SERVICES AVAILABLE (INCLUDING WITHOUT LIMITATION THE INTERNET, OTHER TRANSMISSION NETWORKS, AND YOUR LOCAL NETWORK AND EQUIPMENT) WILL BE UNINTERRUPTED OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT AS PROVIDED IN SECTION

(b) THE SERVICES AND ANY PRODUCTS AND THIRD-PARTY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND SOLELY FOR YOUR USE IN ACCORDANCE WITH THIS AGREEMENT. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH VISION MEDIA LLC AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, CONTRACTORS, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “VISION MEDIA LLC PARTIES”).

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Liora Health LLC shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of the site. This includes damages for loss of profits, goodwill, use, data, or other intangible losses, even if Liora Health LLC has been advised of the possibility of such damages. Our total liability will not exceed the amount you have paid in the past 90 days

11. Indemnification

You agree to defend, indemnify, and hold harmless Liora Health LLC and its affiliates, officers, directors, employees, and agents from and against any claims, actions, demands, damages, losses, liabilities, and expenses arising out of or in connection with your use of the site, your violation of this Agreement, or your violation of any applicable laws or regulations.

12. DISPUTE RESOLUTION

You agree to first attempt to resolve disputes through informal negotiations. If unresolved, both parties agree to binding mediation with a neutral mediator in Cobb County, Georgia. Each party shall pay their own mediation costs.

13. MODIFICATIONS

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

14. Termination

Liora Health LLC may, in its sole discretion, suspend or terminate your access to the site, without prior notice, for any reason. Upon termination, your license to use the site shall be immediately revoked, and you must cease all use of the site.

Liora Health LLC

2111 Hawthorne Point, Marietta, GA 30062

Phone: (404) 301-3727

Email: Connect@LioraHealthGA.com

15. Entire Agreement

This Agreement constitutes the entire Agreement between the user and Liora Health LLC regarding your use of the site and supersedes any prior or contemporaneous understandings or Agreements, whether written or oral.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By using the site, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.

If you have any questions or concerns about this Agreement, you may email Connect@LioraHealthGA.com